Delivery and shipping costs

The goods are handed over personally (ex works, trade fair or market stand, etc.) or we send the goods worldwide by post, courier service or forwarding agent, depending on the size and weight of the delivery. The delivery time ranges from one day to several weeks, depending on the recipient country and the desired delivery method. Freight costs or shipping costs are borne by the recipient.

These costs vary depending on weight, volume, destination and desired mode of transportation. Unless otherwise stated, we always ship goods at the most favorable rate (ECONOMY).

Partial deliveries are permitted and no additional shipping costs will be charged. Complaints about partial deliveries do not entitle the buyer to refuse further delivery or the complete order. To the extent permitted by law, our obligation to pay compensation, regardless of the legal grounds, is limited to the invoice value.

Rex Metall AG cannot be held responsible for delays in delivery and performance due to force majeure or events that make it significantly more difficult or impossible for Rex Metall AG to provide the service, such as strikes, official orders, etc. Rex Metall AG accepts no liability for delivery difficulties of goods that Rex Metall AG does not produce itself.